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Privacy Policy

The Squeaky Bubble

 

Effective Date: [Add Date]
Business Name: The Squeaky Bubble
Website: thesqueakybubble.com
Contact: [Add Email or Phone Number]

 

1. Introduction
 

The Squeaky Bubble respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and how we protect it.

By using our website, booking a service, submitting a form, or contacting The Squeaky Bubble, you agree to the terms listed in this Privacy Policy and Service Terms.
 

2. Information We Collect
 

We may collect personal information when you visit our website, submit a contact form, request a quote, book a cleaning service, or communicate with us.

This may include:

  • Name

  • Phone number

  • Email address

  • Home address or service location

  • Booking details

  • Service type requested

  • Number of rooms, bedrooms, bathrooms, or areas needing cleaning

  • Notes or special instructions

  • Payment or deposit details

  • Photos or videos you choose to send for quote purposes

  • Messages sent through our website, email, text, or social media
     

Our website may also collect basic technical information, such as browser type, device type, IP address, pages visited, and website activity through Wix, cookies, or analytics tools.

 

3. How We Use Your Information
 

The Squeaky Bubble may use your information to:

  • Schedule and manage cleaning appointments

  • Contact you about your booking

  • Provide custom quotes

  • Confirm your address and service area

  • Calculate travel fees

  • Process deposits or payments

  • Respond to questions or requests

  • Improve our website and services

  • Send service updates or reminders

  • Maintain business records

  • Protect against fraud, misuse, or unauthorized activity
     

We only use your information for business-related purposes connected to The Squeaky Bubble.

 

4. Booking, Address, and Travel Fee Policy
 

A travel fee may apply to cleaning services. Travel fees are calculated after we receive your service address.

Once your address is reviewed, The Squeaky Bubble will determine whether a travel fee applies and notify you of the amount before the appointment is confirmed or completed.

Travel fees may vary depending on distance, location, fuel costs, and travel time.
 

5. Cleaning Times May Vary
 

Cleaning service times listed on our website are estimates only. Actual cleaning time may be shorter or longer depending on the condition of the home, size of the space, number of rooms, amount of buildup, clutter, dirt, or any extra cleaning requested.

If a home requires more time than expected due to heavy dirt, buildup, extra rooms, additional tasks, or conditions beyond the original booking, extra charges may apply.

The Squeaky Bubble reserves the right to adjust the final price if the home requires more work than originally scheduled or described.

 

6. Custom Pricing and Extra Charges
 

Custom cleaning services, large homes, homes with 4 or more bedrooms, and homes needing extra attention may require a custom quote.

Pricing may depend on:

  • Home size

  • Number of bedrooms

  • Number of bathrooms

  • Number of extra rooms

  • Condition of the home

  • Type of cleaning requested

  • Amount of dirt, buildup, or clutter

  • Extra services requested

  • Time needed to complete the job

  • Travel distance
     

If additional cleaning is needed after arrival, the client will be informed of any extra charges before the additional work is completed when possible.
 

7. Deposits, Cancellations, and Rescheduling
 

Deposits may be required for Basic Cleaning and Deep Cleaning appointments to secure your booking.

Cancellations and rescheduling must be made at least 24 hours before the scheduled appointment time. If a client cancels or reschedules with less than 24 hours’ notice, the deposit will not be refunded.

Senior Citizen Cleaning services do not require a deposit at the time of booking. However, if a senior cleaning appointment is canceled or rescheduled with less than 24 hours’ notice, a cancellation fee equal to the standard deposit amount may be charged.

This policy applies to cancellations and rescheduling.

 

8. Client Home Access Policy
 

For safety, privacy, and cleaning efficiency, clients must leave the home while The Squeaky Bubble is cleaning.

Clients are responsible for making sure we have proper access to the home at the scheduled appointment time. This may include leaving a key, providing entry instructions, or being available at the beginning of the appointment to let us in.

If we cannot access the home at the scheduled time, cancellation fees or deposit loss may apply.

 

9. Pet Policy

All pets must be safely secured before cleaning begins. Pets should be placed in a crate, separate room, fenced area, or removed from the home during the appointment.

This helps protect your pets, our cleaner, and cleaning supplies. The Squeaky Bubble is not responsible for pets escaping, becoming stressed, or interfering with cleaning if they are not properly secured.

 

10. Photos, Videos, and Portfolio Use

The Squeaky Bubble may take before-and-after photos or videos of cleaned areas for business records, quality checks, or portfolio use.

We will not publicly share personal information, addresses, family photos, private documents, or identifying details without permission.

If you do not want photos or videos taken or used for marketing, please let us know before your appointment.

 

11. Payments
 

The Squeaky Bubble may accept cash, card, deposits, or other approved payment methods.

Payment is due according to the service agreement, booking terms, or invoice. Any unpaid balances, extra cleaning charges, travel fees, or cancellation fees must be paid as agreed.

 

12. How We Share Information
 

We do not sell your personal information.

We may share limited information only when needed to operate our business, such as with:

  • Wix website and booking tools

  • Payment processors

  • Scheduling or communication tools

  • Legal or professional advisors

  • Service providers helping us run the business

  • Authorities if required by law

     

13. Cookies and Website Tracking
 

Our website may use cookies or similar tools through Wix or third-party services. These tools may help the website work properly, remember preferences, improve performance, and understand visitor activity.

You may be able to adjust cookie settings through your browser.

 

14. Data Security
 

We take reasonable steps to protect your personal information. However, no website, payment system, email, or online service can guarantee complete security.

Please avoid sending sensitive personal information through unsecured messages.

 

15. How Long We Keep Information
 

We may keep your information for as long as needed to provide services, manage bookings, keep business records, handle disputes, follow legal requirements, and improve our services.

When information is no longer needed, we may delete, archive, or securely store it according to our business needs.

 

16. Your Privacy Choices
 

You may contact us to:

  • Ask what personal information we have

  • Correct inaccurate information

  • Request deletion of certain information

  • Opt out of marketing messages

  • Ask questions about this policy
     

Some information may need to be kept for business, payment, tax, legal, or safety reasons.

 

17. Children’s Privacy
 

The Squeaky Bubble does not knowingly collect personal information from children. Our website and services are intended for adults booking cleaning services.

 

18. Third-Party Links
 

Our website may contain links to third-party websites, apps, or services. The Squeaky Bubble is not responsible for the privacy practices, content, or policies of third-party websites.

 

19. Policy Updates
 

The Squeaky Bubble may update this Privacy Policy and Service Terms at any time. Updates will be posted on this page with a new effective date.

Continued use of our website or services after updates means you accept the revised policy.

 

20. Contact Us
 

If you have questions about this Privacy Policy, your booking, or your personal information, please contact:
 

The Squeaky Bubble

Email
: [Add Email]
Phone: [Add Phone Number]
Website: thesqueakybubble.com

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